Terms of use

These terms of use represent an agreement ("The Agreement") entered between you ("You") and Power Charge for Electronic Equipment W.L.L. ("PowerCharge") and sets forth the legally binding terms and conditions for Your use of the Services ("The Services") provided by PowerCharge. The purpose of this Agreement is to regulate the Services provided by PowerCharge, which is to provide Powerbank rental services to You in accordance with The Agreement.

For Your use of the Services PowerCharge requires that You agree to all the terms and conditions in The Agreement, "The Services" means the Charging Stations, the Powerbanks and the PowerCharge App and its related services as described in PowerCharge App, together with any other related information made available by PowerCharge.

“PowerCharge App” means the software applications accessible via mobile device and by which You may gain access the Charging Stations and the Powerbanks.

1. General

1.1 Parties to the Agreement

You and PowerCharge are the sole parties to The Agreement. You are the sole user of the Services and thereby You are solely responsible for compliance with all terms and conditions set out in The Agreement.

1.2 You acknowledge and agree that:

  • You are at least 16 years of age or have the consent of your legal guardian.
  • You are familiar with the safe and competent operation of a Powerbank.
  • You will use the Charging Stations and the Powerbanks with care and shall not damage them. You are responsible for any damage caused to the Charging Stations or the Powerbanks by your or any third parties improper use of them.
  • You agree that the Services at all times remain PowerCharges property.
  • You are aware of that the numbers of Charging Stations and Powerbanks are limited and that charging availability is never guaranteed. Access to The Services may also be limited or restricted due to maintenance, force majeure and other circumstances preventing PowerCharge from providing The services.

1.3 How to use The Services

To rent a Powerbank you have to take the following steps:

  1. Download the PowerCharge App from Apple App Store or Google Play Store.
  2. Log on by using your telephone number or via Facebook or Google.
  3. You will now see a map showing your position and the positions of PowerCharges Charging Stations. At the Charging Station you open the QR-scanner and scan the Charging Stations QR-code.
  4. Your payment method is charged when you return the powerbank. All fees are subjects to changes.

1.4 Unauthorized use

You must not attempt to gain unauthorized access to the PowerCharge App, Charging Stations or Powerbanks for any purposes. The PowerCharge App, Charging Stations and Powerbanks may only be used for the purposes pursuant to The Agreement.

1.5 Rental times

Maximum rental time for a Powerbank is 12 hours. If the Powerbank is not returned to a Charging station within the maximum rental time PowerCharge will consider the Powerbank as lost and your deposit is consumed. Thereafter you can return the Powerbank at any Charging Station. PowerCharge will not charge You any extra fee when returning the Powerbank.

1.6 Fees

Your rental of a Powerbank is on a pay per charge basis or as otherwise in accordance with the pricing as described in the PowerCharge app. In each case, fees and other charges may be subject to applicable taxes and government charges, which may be collected by PowerCharge. PowerCharge will charge your debit card or other agreed payment methods when returning the Powerbank to a station or consumed the full deposit.

Prepaid balance is not subject to refund.


1.7 Payment methods

You must provide PowerCharge's payment provider with information and details to a valid credit or debit card in order to use The Services. You represent and guarantee to PowerCharge that You are authorized to use any credit or debit card information You provide. You authorize PowerCharge to charge the provided card for all fees that You incur. All fees are subject to applicable taxes and other local government charges, which may be charged and collected by PowerCharge.

In order to dispute any and all charges by PowerCharge to the credit or debit card provided by You, You must contact PowerCharge within 2 months from the date of the disputed charge.

2. Disclaimer

You do hereby acknowledge and agree that Your use of The Services and operation of the Charging Stations and the Power Banks is at Your sole risk. PowerCharge provide The Services with no warranties whatsoever in regards to the Services.

You do hereby recognize and acknowledge that the transmission of information through telecommunications channels is unpredictable and depends on, amongst other issues, Your telecommunications operator and the proper maintenance of Your device. PowerCharge gives no guarantee of the continued availability of reception of The Services.

3. Privacy

By using the Services, You acknowledge and accept that PowerCharge use Your personal data in accordance with the PowerCharge Privacy Policy, made available at www.powercharge.app/privacypolicy.

4. Start date, cancellation and termination

4.1 Start date

The Agreement enters into force between You and PowerCharge from the first time You use The Services.

4.2 Cancellation

You may uninstall the PowerCharge App at any time. The Agreement is in force for as long as You use The Services and ends 10 years after Your last use of The Services.

4.3 Termination of The Agreement by PowerCharge

PowerCharge may at any time and for any or no reason terminate Your right to use the Services, without Your consent and without any notice or cause. This Agreement remains in full force and effect, in accordance with its terms and conditions, after any termination of Your right to use The Services, regardless of how The Agreement is terminated.

5. Disputes

Any and all disputes regarding The Agreement shall be made in written form to the contact information given in Article 6 below.

6. Contact

PowerCharge can be contacted by emailing info@powercharge.app.

7. Governing law and jurisdiction

You agree that any disputes arising out of or relating to the Agreement, the breach thereof, or the subject matter thereof shall be governed per the laws of Kuwait and be settled exclusively by Kuwait courts.

8. Final agreement and modifications

You acknowledge that The Agreement contains the complete and final agreement between You and PowerCharge. This Agreement supersedes all other prior agreements, written or oral. At any time and from time to time, and without Your consent, PowerCharge may unilaterally amend, modify, or change The Agreement, in its sole discretion and without any prior notice or cause. By continuing to use The Services after any amendment, modification, or change, You have agreed to be bound by all such amendments, modifications, and changes. You must carefully review The Agreement on a regular basis to maintain awareness of all amendments, modifications, and changes. The fees set forth in the PowerCharge App supersede all fees set forth in The Agreement.

9. Voluntary execution of this agreement

You acknowledge that You voluntarily have read The Agreement, understand the terms and consequences of The Agreement, and You are fully aware of the legal and binding effect of The Agreement.